Shipping & Delivery

All of our coffee is roasted inside our roastery in Port Glasgow. Our roastery operates from Monday to Friday, with orders dispatched 5 days a week.

UK Shipping 

We work hard to ensure you get your orders as quickly as possible. All online orders are dispatched by Royal Mail using their standard 2nd class service (48 hours). However, please allow up to 7 working days for delivery. We charge a flat rate of £3.95 for UK shipping.

PS - we offer free shipping when you spend £30!

Click + Collect

We also have a free click + collect option if you live near the roastery in Port Glasgow or just happen to be passing by. Orders will be available to collect from us Tues-Fri from 9:00-13:00. If you can't collect during pick-up times, drop us a message by email (hello@downrivercoffee.com) to arrange for a different time. 

Delivery Delays

If we have to unexpectedly close our roastery early, or work around postal strikes and holidays, you might experience a delivery delay. We’ll always do our best to let you know if your delivery is going to be delayed, but you’re also welcome to get in touch with us: hello@downrivercoffee.com.

International Shipping

We are not yet shipping outside the UK but hope to be expanding our shipping options abroad soon enough. Please bear with us in the meantime.